Are you a dissatisfied EE customer who is looking to cancel your contract? Canceling your EE contract can be a bit of a challenge, but it is not impossible. Here are a few steps to follow when canceling your EE contract.
1. Review your contract
The first step in canceling your EE contract is to review the terms and conditions of your contract. You need to follow the cancellation procedure outlined in your contract. You can find this information on the EE website or by contacting their customer service.
2. Contact customer service
The next step is to contact EE customer service. You can do this by calling the EE customer service helpline or by using their online chat feature. Be prepared to provide your name, account number, and reason for cancellation. EE may try to persuade you to stay with them, but remain firm in your decision to cancel.
3. Provide notice
You will need to provide notice of your cancellation to EE. This notice period is typically 30 days. EE may charge you an early termination fee if you cancel your contract before the end of your notice period.
4. Return equipment
If you are canceling a contract that includes equipment, such as a phone or a router, you will need to return it to EE. Check your contract for instructions on how to return the equipment.
5. Pay outstanding charges
EE will ask you to pay any outstanding charges before canceling your contract. This includes any usage charges, early termination fees, and equipment charges.
Canceling your EE contract may seem like a daunting task, but following the steps outlined above will help you cancel your contract with relative ease. Remember to review your contract, contact customer service, provide notice, return equipment, and pay outstanding charges. Once you have completed these steps, your EE contract will be canceled.